Terms and Conditions

Eucapil-Shop Deutschland
Kantstr. 87, 16321 Bernau, Germany
Phone: ++49 (0)3338 709565
E-Mail:

VAT no: DE 254576594

How to pay?

We offer 3 payment options: EU-Standard Bank Transfer, Moneybookers, WorldPay and PayPal^®.

Moneybookers - Your wallet for the internet - to shop and send money worldwide. Pay by Credit Card (American Express, MasterCard, Visa etc.- as well as bank transfers, direct debits and a wide range of local cards), is available worldwide and supports multiple languages.

RBS WorldPay is the payment processing business of The Royal Bank of Scotland Group, one of the largest banks in the world and a leading global brand. RBS WorldPay processes millions of payments every day, for every type of business: securely and quickly. RSB WorldPay accepts credit card payments (e.g. VISA, MasterCard), is available worldwide and supports multiple languages.

Signing up for a PayPal account is easy, and takes just a few minutes to complete. Once you're done, you can send your payment in minutes using your bank account or credit card (Visa, Mastercard).

You will be notified by email when we have received your order.

Shipping Policy

The order must contain a correct and complete address. We regret that we cannot refund charges for undelivered items returned to us.

When your order has been shipped, we will notify you by email.

How do we deliver your order?
We ship your order via Registered Air Mail (regular shipping method).

Delivery Times::
We will do our best to ship all orders received by 10:00 PM EST the same day. When your order has been shipped, we will notify you by email. The average delivery time using Deutsche Post AG, is approximately 3-10 business days in the European Union and 5-17 business days elsewhere.

If your package is being shipped to an address outside of the European Union, your package will pass through international customs and may be subject to additional delay.

Shipping Rates::

Shipping and Handling (regular shipping method):	Preis in Euro
Germany / Hermes Versand - 1-3 Tage	4,00
Germany / GLS - 1-2 Tage	5,00
Germany / DHL - 1-2 Tage	5,90
Austria/ German Post - Registered Air Mail (delivery time 3-5 business days)	7,00
Switzerland / German Post - Registered Air Mail (delivery time 3-7 business days)	7,00
European Union / German Post - Registered Air Mail (delivery time 3-10 business days)	7,00
Worldwide / German Post - Registered Air Mail (delivery time 7-17 business days)	7,00
Only in the European Union - Express Mail Service (GLS and DHL)
Benelux countries, Denmark, Austria, France (GLS-Germany / delivery time 1 - 3 business days)	15,70
Italy, Great Britain (GLS-Germany / delivery time 1 - 3 business days)	19,90
Ireland, Finland, Spain, Sweden, Poland, Czech Republic, Hungary, Slovakia, Slovenia (GLS-Germany / delivery time 1 - 4 business days)	24,80
Estonia, Latvia, Lithuania, Portugal, Romania (GLS-Germany / delivery time 1 - 4 business days)	29,70

Damage in Transit
When receiving your order, please check the parcel immediately to see if all goods are undamaged. It is necessary to inform the delivery agent immediately if the parcel is damaged. In that case you will need a written confirmation of the deliverer. After you have sent us this confirmation, we will replace the articles immediately.

Customs duties

Please note that the customer is responsible for any customs duties that may arise for shipments outside the European Union.

Return of goods

Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original unopened condition within 30 days of the date you received the item and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty.
Please ship returned goods only as a parcel, otherwise they will not be insured.
Please contact us by email ().

Refund policy

In the unlikely event that your order was lost we will reimburse you the purchase price. Please contact us by email ()..

Privacy statement

We never disclose user information to third parties.
We do not sell, lease, or rent your email address. We use your e-mail address only when we need to contact you regarding your order.

Security statement

Payments will be made using WorldPay / PayPal. Eucapil-Shop Deutschland, WorldPay and PayPal uses SSL technology to keep your information safe. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before sending. In addition, when you send a payment using WorldPay / PayPal, the recipient (Eucapil-Shop Deutschland) will not receive sensitive financial information like your credit card or bank account number.

Data Protection

We store all addresses that we receive by electronic or written inquiries or orders. We are prohibited from transmitting your data to other persons, companies or institutions. If you want us to delete your address from our list of customers, please let us know!

Miscellaneous

When submitting an order you declare that you are at least 18 years old.
Eucapil-Shop Deutschland is not responsible if the product should not be effective or for unforeseen or any hitherto unknown side effects.
Instructions for use of the product must be followed.
The purchaser accepts that he/she is responsible for complying with their individual country's mail importation laws.

close